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An asterisk (*) beside a name indicates a contractor/consultant.

Abbott, Christina

Adams, Emily

Amos, Susan

Anderson, Heather

Anderson, Fraser

Angel, Gail

Armitage, Kate

Armstrong, Susan

Asistores, Susan

Atkins, Karen

Avis, Andrew

Baker, Philip

Baker, Mark

Banerd, Karin

Barter, Jonas

Beaudin-Hayes, Carole

Beg, Visnja

Belisle, Felix

Bishop, Steven

Black-Bilodeau, Naomi

Blanchard, Richard

Blanchard, Raymond

Blanchfield, Barbara

Bourbeau, Tara

Brown, Susan

Brown, Fred

Burgoyne, Jonathan

Candy, Paul

Carson, Lorraine

Chabot, Diane

Chafy, Randy

Chartrand, Julie

Coates, Melanie

Coleman, Kevin

Collins, Carol

Comunale, Leonardo

Condie, Peter

Conklin, John

Corcoran, Coreen

Cormier, Audrey

Cormier, Jane

Costea, Adrian

Courtemanche, Lynda

Coutinho, Angela

Curtis, Melanie

Cusiac, Geraldine

D'Angelo, Sheila

Daly, Olive

Danyluk, Kari-Lyn

de Sousa, Tanya-Marise

Decroux, Alain

Dixon, Josh

Dokuzoguz, Enver

Dowd, Eric

Duke, Laura

Ecke, Dawn

Ernst, Rick

Ferguson, Ronald

Fitzgerald, Miriam

Folk, Chad

Freitag, Andrea

Gallagher, James

Galway, Devon

Georges, Charles

Gilhooly, Elizabeth

Gray, Leona

Groulx, Isabelle

Hanton, Jennifer

Hargraves, Peter

Hawkes, Darlene

Healy, Tom

Hitchcock, David

Hodge, Drew

Hofstetter, Janet

Holgate, John

Holland, Anton

Holloway, Geneva

Horvath, Gerg

Hudson, Laurence

Hunt, Jane

Iler, Huiping

Ines, Rachel

Jetté, Kathleen

Jordan, Barbara

Kryski, John

Kung, Richard

Kurz, Christel

Kustrzynski, Mark

Lange, Penny

Lawrenson, Steve

Laxalt, Lorena

Lee, Tom

Lemon, Victoria

Liddiard, Stephen

Lockie, Claire

Lomas, Karen

Lorenz, Richard

Lowe, Shelley

Lynch, Andrew

Lynch, Christine

MacAlpine, Katherine

Manuel, Charles

Mayne, Pamela

McEwan, Martin

McGowan, Kevin

McGuire, Jane

McKeough, Catherine

McKinnon, Cynthia

McMillan, Norman

McRae, Chris

Melanson, Karen

Millman, Barry

Morgan, Laurie

Morling, Michael

Northgrave, Karen

O'Brien, Diane

Oleniuk, Matthew

Ondovcik, Paul

Owens, Jim

Palbom, John

Paoletti, Leo

Patenaude, Denis

Pedersen, James

Pelton, Bruce

Penner, Tim

Piercey, Craig

Pigeon, Jocelyne

Poirier, Louise

Preston, Mary

Prevost, Pearl

Quinlan, Tasha

Qureshi, Kish

Rafferty, Elizabeth

Redding, Neil

Reid, Steve

Rettie, Anne

Ring, Marie

Roodman, Beth

Ross, Michael

Rotheram, Anita

Roumeliotis, Peter

Rowat, Mary

Russell, Elaine

Salembier (nee Jackson), Ann

Sandquist, Julia

Saunders, Jeff

Schonbacher, Bernie

Schwartz, Courtney

Seguin, Gerry

Shadforth, Tahirah

Sherman, Lawrence

Sigouin, Carole

Simons, Pam

Singer, Patricia

Smith Gray, Jennifer

Snyder, Catherine

Sollows, Tina

Stanton, Leigh

Sturgeon, Peter

Surman, Kerry

Taft, Nicholas

Tait, Joanne

Talbott, Doug

Temelini, Rick

Thomas, Craig

Tremblay, Lyse

Tremmel, Martina

Twiss, Kate

Vaillancourt, Randy

Vale, Melinda

Van Zetten, Debra

Vice, Margaret (Peggy)

Wall, Kevin

Watson, Louise

Wegenast, David

Welch, Susan

Wilde, Teresa

Williamson, Brian

Wodkowski, Teresa

Wood, David

Zakoor, Cindy

Zhang, Huanwen (Wayne)


Abbott, Christina

cabbott@shining-tree.com

Occupations: Editor, Help Developer, Bilingual Writer


Adams, Emily

mgaema.biz@gmail.com


Amos, Susan

susan.amos@medavie.bluecross.ca


Anderson, Heather*

President, Lakeview Communications Inc.

anderson_sunset@rogers.com

Heather combines a Masters of Business Administration degree with fourteen years of experience in business and documentation to offer quality documentation services to a wide variety of private companies as well as government departments. Heather's expertise includes project management, online documentation, HTML, editing, marketing, and training support. From planning and scheduling to final production of online or printed materials, Heather tackles every project with creativity and thoroughness, using the newest publishing tools as well as up-to-date knowledge of the technology industry and future trends.

Occupations: Writer, Editor, Marketer

Specialties: Telecommunications, Software, Marketing

Tools: RoboHelp, FrameMaker, Doc-To-Help


Anderson, Fraser

fraser.anderson@cognos.com


Angel, Gail

Senior Documentation Manager, Cognos

gail.angel@cognos.com

Gail has been a documentation manager at Cognos since 1996.


Armitage, Kate

doc.writer@yahoo.ca


Armstrong, Susan


Asistores, Susan


Atkins, Karen

katkins@bankofcanada.ca


Avis, Andrew

Drew has five years experience as a technical communicator specializing in on-line help. Author of a chapter on writing Windows help files in the published 'C++ Builder 5 Developers Guide' from Sams.

Occupations: Technical Writer

Specialties: Online Help, Fiber Optics, Application Development Tools

Tools: FrameMaker


Baker, Philip*

12 Years and Counting Inc.

pjtbaker@rogers.com

Award-winning documentation/project manager, senior technical writer and editor. Ottawa, Montreal and Toronto. English, French and Spanish. Active SECRET clearance. Never missed a deadline. Successfully completed assignments for PWGSC, DND, HRSDC, the Health Care Health & Safety Association (HCHSA) of Ontario, HRDC, DFAIT, Transport Canada, CIDA, the Software Human Resource Council (SHRC) and the Canadian Space Agency. Also worked on behalf of private-sector clients such as SNC-Lavalin ProFac, Vanguard Response Systems-USMC, ADGA Group-NATO, CGI Group-Bell Canada, Nortel Networks, TrueArc, 3M-AiT, Silicon Access Networks, EDS Canada, the Ottawa Heart Institute, Spar Aerospace, Bendix Avelex, DMR Group, Acart Graphics, Dataware Technologies, Gandalf Canada, LINMOR, Lockheed Canada, Ameridata Canada, TRW Canada, Storgaard & Associates and Martin Marietta Canada.

Occupations: Bids and Proposals, Senior Technical Writer, Editor

Specialties: User Documentation, ITIL/ITSM, Policies and Procedures

Tools: Microsoft Office, FrameMaker, RoboHelp


Baker, Mark*

mbaker@analecta.com

Mark is an excellent writer, skilled in research and in explaining both theoretical and practical subjects. He has a talent for seeing problems whole and finding the simplicity behind seemingly complex and convoluted systems. He is an acknowledged leader in the field of single sourcing and reuse and was named one of twenty leaders to watch in the content management industry for 2004 by CMS Watch. Mark is an experienced people manager and project leader, accomplished in finding ways for a team to work more efficiently and fostering an atmosphere of concern for quality and the needs of the customer. He is also an accomplished and well regarded speaker. His former positions include Manager of Information Engineering Methods at Nortel and Director of Communications for OmniMark Technologies. He is co-author of HTML Unleashed, 2nd Edition and author of Internet Programming with OmniMark.

Occupations: Writer, Manager, Consultant

Specialties: Single Sourcing, Programming Language Documentation, XML

Tools: MS Office Suite, FrameMaker, XML

Speaker Topics: XML, Single Sourcing, Reuse, Lean Content Development, Content Refactoring

Trainer Topics: Lean Content Development, Content Refac


Banerd, Karin

kbanerd@cyberus.ca


Barter, Jonas*

Proofreader/Technical Writer, Proofreading.ca

jonas@proofreading.ca

Technical communication is teaching. I have worked with information technology for many years and I am also a trained and experienced teacher. I currently run an online proofreading business, performing proofreading services in the Ottawa area and across Canada for students and international companies. I'm also available for technical writing contracts of any duration. I have a particular interest and experience in user interface design, with a focus on web site optimization. Please contact me!

Occupations: Proofreader, Technical Writer

Specialties: User Interface Design, Courseware, Online Help

Tools: RoboHelp, FrameMaker, MS Office Suite

Speaker Topics: User Interface Design, Web Site Optimization


Beaudin-Hayes, Carole

carole.beaudin-hayes@ca.transport.bombardier.com


Beg, Visnja

visnjabeg@rogers.com

Currently a Manager, Information Development at IBM, Rational Software Division in Kanata, Visnja started her technical writing career in 1988. She holds an Honours B.J. from the Carleton University School of Journalism. Her many skills cover a wide spectrum from writing, to web page design, to architecting information products, to project and people management. Visnja has been an active member of the STC since 1997 and has served on the executive from 1999 to 2003. She is also an active community volunteer when not spending time with her husband and three children.

Occupations: Help Developer, Writer, Project Manager

Specialties: Online Help, HTML, Project Management

Tools: FrameMaker, Microsoft Office, Microsoft Project

Speaker Topics: Modular Help Design, Information Architecture


Belisle, Felix*

Trillium Solutions Ltd

felix@trilliumltd.com

Felix provides technical writing, editing, and management consultant services to businesses in the Ottawa area. With over 15 years in the technical communications field, Felix seeks to apply his strong technical background to produce effective communication solutions for clients.

Occupations: Desktop Publisher, Project Manager, Writer

Specialties: Manuals, Telecommunications, ASIC Design

Tools: FrameMaker, Microsoft Word


Bishop, Steven

bishop@avivaid.com


Black-Bilodeau, Naomi

naomi@naomib.ca


Blanchard, Richard

blanchard@storm.ca

Tools: FrameMaker+SGML


Blanchard, Raymond

Documentation Specialist

raymondblanchard@hotmail.com

Specialties: Telecommunications

Tools: FrameMaker


Blanchfield, Barbara

techniware@rogers.com


Bourbeau, Tara

tara.bourbeau@hummingbird.com

Occupations: Online Help Developer, Technical Writer, Web Page Developer

Specialties: Developer Documentation, Project Management, Enterprise Software

Tools: FrameMaker, HomeSite, Hummingbird


Brown, Susan

Susan@cookery.ca


Brown, Fred*

fred.brown@allegrotechindexing.com

Fred specializes in indexes and other navigation aids for web sites, intranets and content management systems: site indexes, taxonomies, metadata and topic maps. He continues to create embedded indexes for technical documentation in Adobe FrameMaker, Microsoft Word, DocBook and XML. www.allegrotechindexing.com

Occupations: Indexer

Specialties: Indexing, Metadata, Topic Maps

Tools: FrameMaker, Microsoft Word, XML

Trainer Topics: Indexing Technical Documents


Burgoyne, Jonathan

Autodesk Canada

jonathan.burgoyne@autodesk.com


Candy, Paul

pcandy@magma.ca


Carson, Lorraine*

President, Lojacar Systems Consulting Inc.

carsonlj@sympatico.ca

Lorraine is a senior technical writer with over 28 years of information technology experience. She plans documentation projects, establishes requirements, and develops help systems, manuals and procedures. A strong analysis, programming and testing background in various technical environments leaves her highly qualified to produce accurate deliverables for different audiences. Lorraine has worked extensively in both the public and private sectors. She holds a B.A. (Honours) degree in Sociology from the University of Essex, England.

Occupations: Senior Technical Writer, Help Developer, Editor

Specialties: Information Technology, Manuals, Help Systems

Tools: Doc-To-Help, Microsoft Office, RoboHelp


Chabot, Diane

diane.chabot@rogers.com


Chafy, Randy

randy.chafy@cognos.com


Chartrand, Julie

julie.chartrand@cognos.com


Coates, Melanie

Senior Writer/Editor, RCMP

melanie.coates@rcmp-grc.gc.ca

Occupations: Writer, Editor

Specialties: Policies and Procedures

Tools: Dreamweaver

Speaker Topics: Policies and Procedures, Playscript Writing Style


Coleman, Kevin

kcoleman@harriscomputer.com


Collins, Carol

cmcolli@rogers.com


Comunale, Leonardo

comunale@rogers.com


Condie, Peter

peter.condie@versaterm.com


Conklin, John

james_conklin@cadencehs.ca


Corcoran, Coreen

coreenc@gmail.com


Cormier, Audrey

a.m.cormier@sympatico.ca


Cormier, Jane


Costea, Adrian

adrian-costea@rogers.com


Courtemanche, Lynda

Ericsson


Coutinho, Angela

angela.coutinho@caseware.com


Curtis, Melanie

melaniebcurtis@hotmail.com


Cusiac, Geraldine*

tekwrite@sympatico.ca

Geraldine has a Bachelor of Theology degree and is also a graduate of Algonquin College with a TESL/FSL certificate and diplomas in both technical writing and electronics. She has over ten years of experience writing technical manuals for telecommunication products and IP-based interfaces for such companies as: Newbridge Networks, CML Technologies, and Performance Technologies. Geraldine writes hardware and software manuals, and is capable of working independently or as part of a large writing team producing paper or online documents. Her experience teaching FrameMaker at Algonquin College complements the other training courses Geraldine has developed and taught over the years.

Occupations: Technical Writer, Trainer, Course Developer

Specialties: Telecommunications, Religion, ESL/FSL

Tools: FrameMaker

Speaker Topics: Religion

Trainer Topics: FrameMaker, English as a Second/Foreign Language


D'Angelo, Sheila

Bank of Canada

sdangelo@bankofcanada.ca


Daly, Olive

Bank of Canada

odaly@bankofcanada.ca


Danyluk, Kari-Lyn

kari-lyn.danyluk@cra-arc.gc.ca


de Sousa, Tanya-Marise

Tanya-Marise has a B.A. in Political Science (1992) from Concordia University in Montreal. She completed the Algonquin College Technical Writer program in April 1996. She joined Corel Corporation in May 1996 where she produced paper-based and online documentation for a wide range of products. Tanya-Marise joined Magardi Incorporated in December 1997. At Magardi, she was responsible for creating a suite of user documentation and training courseware for a product aimed at helping telephone companies combat telephone fraud. Her duties also included proposal writing.Tanya-Marise went on to Nortel Networks in September 1999 to join the Optical Networks documentation team and wrote user documentation for an optical carrier product that enables customers to transport data within metropolitan areas. Tanya-Marise joined the information development team of Rational Software, IBM Software Group in January 2002 where she writes online help for software development tools.

Occupations: Technical Writer

Specialties: Hard Copy Documentation, Online Help

Tools: FrontPage, FrameMaker

Trainer Topics: Microsoft Office applications


Decroux, Alain*

decroux@sympatico.ca

Alain is a Law graduate and certified translator (ATID) with extensive experience in translating, writing, and indexing various subjects. He has worked for provincial and federal governments as well as private companies. Alain is available for freelance or contract work preferably in indexing.

Occupations: Translator, Indexer, Writer

Specialties: EN/FR, Law, Technical

Tools: PageMaker, FrameMaker, RoboHelp


Dixon, Josh

josh_dixon@hotmail.com


Dokuzoguz, Enver

enver.dokuzoguz@mxi.com


Dowd, Eric

ehdowd@sympatico.ca

Mr. Dowd is an experienced technical writer who has produced as well as edited manuals; written online help in both HTML and WinHelp formats; prepared as well as coordinated proposals; and produced training materials. The intended targets for his documentation has included end users as well as business and technical audiences.

Occupations: Technical Writer

Specialties: Manuals, Project Lifecycle Documentation

Tools: FrameMaker, Adobe Acrobat, Microsoft Office


Duke, Laura


Ecke, Dawn

ecke-bowering@sympatico.ca


Ernst, Rick

I am a Senior Technical Illustrator who works with 3D modeling applications to produce technical illustrations for Parts and Service Documentation. Currently I am providing support and training in the use of ITEDO Technical Illustration software in California.

Occupations: Technical Illustrator, Trainer, Technical Support

Specialties: Electronic Illustration, Vector Software Applications

Tools: ITEDO IsoDraw, CADprocess, Adobe Illustrator & Photoshop


Ferguson, Ronald

Senior Editor, Cognos

ron_cor@sympatico.ca

Occupations: Editor, Writer, Technical Writer

Specialties: Manuals, Online Help, Tutorials

Tools: FrameMaker

Speaker Topics: Technical Writing


Fitzgerald, Miriam

Documentation Team Lead, Watchfire

miriamf@watchfire.com


Folk, Chad

Senior Technical Writer

folkrite@istar.ca


Freitag, Andrea

andreaf@canoemail.com


Gallagher, James

Manager of Publication Services
National Research Council of Canada

jim.gallagher@nrc.ca


Galway, Devon

galwayd@algonquincollege.com


Georges, Charles

chgeorges@nestorsystem.com


Gilhooly, Elizabeth


Gray, Leona

leona.gray@rogers.com


Groulx, Isabelle

Technical Writer, Instructional Designer
Jacques Whitford Ltd

Occupations: Course Developer, Online Course Developer


Hanton, Jennifer

Technical Communicator, TASKE Technology

kempriver@aol.com


Hargraves, Peter*

phargrav@rogers.com

Occupations: Engineering Writer, Courseware Developer, Web Page Development

Tools: Frame Products, Microsoft Word


Hawkes, Darlene

darlene.hawkes@medavie.bluecross.ca


Healy, Tom

tom.healy@rogers.com


Hitchcock, David

dhitchcock@silvercode.net


Hodge, Drew

ldhodge@rogers.com

After 13 years in the Royal Air Force, Drew developed training courses and documentation for a medical equipment manufacturer in the UK. Working in the biomedical engineering field after moving to Canada in 1990, he developed a user manual for a prototype health care device and wrote policy and procedures manuals in preparation for his company's ISO 9001 registration. In 1998 Drew decided to move into full-time technical writing. Having taken courses in modern programming languages (C++, Java) and Internet technologies HTML 4.0, JavaScript, XML), he is now writing Java API documentation, entirely in XML, for cryptographic software. Drew is also developing tools using Java, XSLT, and XSL:FO, to process this documentation.

Occupations: Technical Writer, XML Tools Developer, XSLT, XSL:FO

Specialties: Markup Languages, XML, XSLT, and XSL:FO Technologies, Java API Documentation

Tools: XMetaL, HTMLPro, FrameMaker


Hofstetter, Janet

jhofstetter@sympatico.ca


Holgate, John

Cognos Inc.

john.holgate@cognos.com

John has been in technical communications for five years. He has a college diploma in computer programming and systems analysis. John works at Cognos Incorporated as a documentation manager for data-analysis software. He previously worked in the field testing and customer education groups at Cognos and has extensive experience in adult education.

Occupations: Writer, Trainer

Specialties: Online Help, Software

Tools: FrameMaker, RoboHelp, PowerPoint

Trainer Topics: Data Analysis and Reporting, Project Management


Holland, Anton

aholland@niva.com


Holloway, Geneva

ghollowa@adobe.com


Horvath, Gerg


Hudson, Laurence*

President, Hudson Ink

hudson_ink@primus.ca

I'm interested in both short and long term assignments that deal with new and emerging technologies - particularly those that deal with biometrics, security, and law enforcement. I've been in the business for 29 years. I am adaptable to any writing standards, and can develop standards where none currently exist. My experience has also given me direct experience with HTML, JavaScript, and Web Help generators (including Doc-to-Help and RoboHelp). I have designed and created websites according to GoL standards, and Common Look and Feel concepts.

Occupations: Technical Writer, Technical Editor, Web Page Developer

Specialties: Information Technology, Document Automation, Online Documentation

Tools: MS Office Suite, RoboHelp, Visio


Hunt, Jane*

COO / Principal Consultant
Stratville Solutions Inc.

jane.hunt@stratvillesolns.com

Occupations: Project Manager, Web Content Writer, Bids and Proposals

Tools: Ventura, Microsoft Word, FrameMaker


Iler, Huiping


Ines, Rachel

rachines@hotmail.com


Jetté, Kathleen

Occupations: Technical Writer

Specialties: Software, Geomatics, Online and Paper Documentation

Tools: FrameMaker


Jordan, Barbara

Occupations: Technical Writer

Specialties: Computer Software & Hardware, Single Sourcing and Reuse

Tools: FrameMaker, Frame Script


Kryski, John

kryskit@sympatico.ca

John has been planning and preparing documentation since 1988, and leading documentation teams since 1998. He has authored user manuals and online help systems for a variety of telecommunications hardware and operations support system (OSS) software products. He is expert in FrameMaker, RoboHelp, and Microsoft Office applications.

Tools: FrameMaker, RoboHelp, Microsoft Office


Kung, Richard

Senior Technical Writer, AMD Inc.

Richard started his career designing semiconductor ASICs and supporting the tools/processes surrounding IC development. During the high-tech bust, and in-between jobs, he acquired a TESOL certificate and graduated (with honours) from the Algonquin Technical Writer program. At the end of 2004, he volunteered as an ESL teacher in Satun, Thailand and was very fortunate to avoid Tsunami-affected areas. He returned to Canada in Feb-2005 and continued in his role as a senior technical writer for ATI Technologies Inc. (purchased by AMD Inc. in Oct-2006). Instead of designing ASICs, Richard is now documenting them.

Occupations: Technical Writer/Editor, Multimedia Content Developer, Consultant

Specialties: Semiconductor, ESL/FSL, Procedure Writing/Editing

Tools: LaTeX, FrameMaker


Kurz, Christel*

ckurz@rogers.com

Christel has gathered a wide range of experience through independent contracting and as a full-time employee with various documentation departments over the past ten years. Christel has won awards at the STC Publications Competition and has authored help files, guides for end-users and administrators, online tutorials, instructor-led courses and presentations. She has led teams of writers and is a firm believer in carrying out all phases of the documentation cycle with special emphasis on planning and estimating projects. Christel graduated from the Algonquin College Technical Writer Program in 1991 and later spent several semesters teaching in the program. She has also served on the executive of the local STC chapter and remains an active member.

Occupations: Writer, Help Developer, Instructor

Specialties: Software

Tools: FrameMaker, RoboHelp, Microsoft Word


Kustrzynski, Mark

mkustrzynski@yahoo.com


Lange, Penny*

Penny Lange & Associates, Inc.

plange@pennylangeassociates.com

Penny worked in high tech and the public sector for eight years before starting her own company in 1995. She specializes in creative wordplay (a.k.a. marketing communications) and in "translating" techno-babble into English. Since 1985, Penny has also taught courses in business communications and technical editing at the University of Ottawa and Algonquin College as well as to business clients. An award-winning editor who is featured in Who's Who in Canada, Penny is a frequent speaker at STC events. She is also proof that an MA in medieval English literature (University of Ottawa) can lead to all sorts of interesting things ? most recently, co-authoring a book on successful female executives. For a client list and portfolio samples, visit www.PennyLangeAssociates.com.

Occupations: Editor, Project Manager, Writer

Specialties: Software, Training, Marketing

Tools: Microsoft Word, UniHelp, FrameMaker

Speaker Topics: Writing, editing, Consulting, Career Development, Dealing with Subject Matter Experts

Trainer Topics: Writing, Editing, Consulting


Lawrenson, Steve

Information Architect

slawrenson@igs.net


Laxalt, Lorena


Lee, Tom

tom.lee@cognos.com


Lemon, Victoria

astoria03@yahoo.com


Liddiard, Stephen

Occupations: Manager, Technical Writer

Tools: FrameMaker, Microsoft Word


Lockie, Claire

Atreus Systems


Lomas, Karen

klomas1@sympatico.ca

Occupations: Desktop Publisher, Courseware Developer, Designer

Specialties: User Documentation, Procedure Writing/Editing, Corporate Communications

Tools: MS Office Suite, WordPerfect, Publisher


Lorenz, Richard

rick_lorenz@hotmail.com

Rick graduated from Trent University with a degree in History and Politics, and from Algonquin College with an honours diploma in Technical Writing. Since graduation, Rick has written hardware, software, and protocol documentation for wireless data and memory test systems. Rick has been involved with the chapter executive since joining, serving as Algonquin Student Representative, Secretary, Webmaster, Treasurer, Membership Manager, Program Manager, President, Public Relations, and Webinar Host.

Occupations: Online Help Developer, Technical Writer

Specialties: Wireless Data, Memory Testing

Tools: Microsoft Word, CorelDRAW, RoboHelp


Lowe, Shelley

bitHeads, Inc.

shelley@bitheads.com


Lynch, Andrew


Lynch, Christine

lynch.chrissy@gmail.com


MacAlpine, Katherine

kitty@motsa.com


Manuel, Charles

charlesjaipal@gmail.com


Mayne, Pamela


McEwan, Martin*

Tools: Microsoft Word, FrameMaker, RoboHelp


McGowan, Kevin

k.smcgowan@gmail.com


McGuire, Jane


McKeough, Catherine

catherinemckeough@gmail.com


McKinnon, Cynthia*

Technical Writer, White Pine ISC Inc.

cmckinnon@igs.net

Occupations: Technical Writer

Tools: RoboHelp, Doc-To-Help


McMillan, Norman


McRae, Chris

chris.mcrae@mdsaero.ca


Melanson, Karen


Millman, Barry

Igetitnow! Training, Inc

Speaker Topics: Writing Great User Documents


Morgan, Laurie


Morling, Michael

mmorling@caplearn.ca


Northgrave, Karen

karen.northgrave@quest.com


O'Brien, Diane*

dobrien@sympatico.ca


Oleniuk, Matthew


Ondovcik, Paul

paul.ondovcik@sympatico.ca

Occupations: Management, Technical Writer, Courseware Developer

Specialties: Online Documentation, Telecommunications

Tools: FrameMaker, Epic Editor


Owens, Jim

jowens@magma.ca

Occupations: Editor, Writer, Team Lead

Specialties: XML, Telecommunications, Software User Documentation

Tools: FrameMaker, WebWorks Publisher


Palbom, John


Paoletti, Leo

User Education Manager, Kinaxis Inc.

Occupations: Manager


Patenaude, Denis

denispatenaude@hotmail.com


Pedersen, James

Team Leader, Technical Publications
Curtiss-Wright Controls Embedded Computing

jim.pedersen@curtisswright.com

Jim is the Supervisor of Technical Publications at DY 4 Systems Inc. Jim has over 15 years experience preparing documentation for both hardware and software products, and has written for a wide range of audiences in both the commercial and defence/aerospace market sectors. He is knowledgeable in the fields of telecommunications, LAN/WAN internetworking, and micro-computers. Jim manages a small technical writing department at DY 4 Systems and shares in the writing, editing, and illustrating tasks.

Occupations: Manager, Writer, Editor

Specialties: Document Planning, Project Management, Technical Editing

Tools: FrameMaker, Microsoft Word, Drawing Packages


Pelton, Bruce

bruce.pelton@cognos.com


Penner, Tim*

Tim@WhereElse.ca


Piercey, Craig

I have over seven years of writing experience in the areas of semiconductors (Tundra) and telecommunications (Nortel). I have an expert or near-expert knowledge of the following desktop publishing tools: FrameMaker+SGML, Illustrator, Acrobat, and Webworks. I prefer working for small-to-medium sized companies, especially start-ups. Also, I enjoy the challenges of building a modern TechDoc system from the ground-up.

Occupations: Technical Writer

Specialties: Semiconductors: PCI/PCI-X/RapidIO, Telecommunications: PBX/Data Networking

Tools: FrameMaker+SGML, MKS Integrity, Adobe Illustrator

Speaker Topics: Building TechDoc Systems, Desktop Tools

Trainer Topics: FrameMaker, Webworks, Template Development


Pigeon, Jocelyne

jocelyne_pigeon@intuit.com


Poirier, Louise

louise.poirier@alcatel-lucent.com

Occupations: Management

Specialties: Telecommunications, Project Management


Preston, Mary


Prevost, Pearl

Pearlprevost@yahoo.ca


Quinlan, Tasha

Hummingbird Ltd

tasha.quinlan@hummingbird.com

Occupations: Writer

Tools: Frame Products, CorelDRAW, RoboHelp


Qureshi, Kish


Rafferty, Elizabeth

liz@braebon.com


Redding, Neil

nredding@sympatico.ca

Occupations: Technical Writer


Reid, Steve

QNX Software Systems Ltd.

stever@qnx.com


Rettie, Anne*

Rettie Documentation

arettie@magma.ca


Ring, Marie


Roodman, Beth

beth.roodman@cognos.com

Occupations: Writer


Ross, Michael

Autodesk Canada

MikeR14@gmail.com

Occupations: Technical Writer, Help Developer, Web Page Developer

Specialties: GIS Mapping, Online Help, Software

Tools: FrameMaker, Adobe Acrobat, Quadralay Webworks


Rotheram, Anita

arotheram0524@rogers.com


Roumeliotis, Peter

roumel@sympatico.ca


Rowat, Mary

mary.rowat@ncf.ca


Russell, Elaine

yvthom@aol.com


Salembier (nee Jackson), Ann*

Technical Writer

annsalembier@sympatico.ca

2003 graduate of the Technical Writer program at Algonquin College successfully designed User Guides for electronic distribution using software that is readily available in your office such as standard Windows XP software applications. Corporate Communication that uses readily available software can improve your coporate communiciation for people, processes and products.

Occupations: Editor, Technical Writer, Information Architect

Specialties: Online Help, Corporate Documentation

Tools: FrameMaker, Microsoft Word, RoboHelp

Speaker Topics: PowerPoint Using the Blackberry icons, PowerPoint Corporate Communication, PowerPoint local initiatives


Sandquist, Julia

Senior Training Content Manager, Autodesk

Occupations: Content Developer, Training Developer, Manager

Specialties: Courseware, Online Learning, Modular, Reusable Content

Tools: FrameMaker, Outstart, Evolution

Speaker Topics: Modular Content, Information Typing, Content Management


Saunders, Jeff

Hummingbird Ltd

jeff.saunders@hummingbird.com


Schonbacher, Bernie

Cognos Inc.

bernie.schonbacher@cognos.com


Schwartz, Courtney

courtney.schwartz@gmail.com


Seguin, Gerry

gerrys@watchfire.com


Shadforth, Tahirah


Sherman, Lawrence*

Consultant, Documentology

lsherman@documentology.com

Occupations: Technical Writer

Specialties: User Manuals, Document Automation, Single Sourcing

Tools: FrameMaker, WebWorks Publisher, Frame Script


Sigouin, Carole*

csigouin2000@sympatico.ca

Senior Bilingual Technical Writer-Editor-Translator, in both official languages (English and French), with over 20 years of professional experience in writing, translating, and editing of technical and legal documentation, abstracts, articles, bid tender proposals, brochures, case studies, legal invitation-to-tender notices, marketing material, newsletters, speeches, and various types of technical documentation. Topics include: aeronautics, aerospace, broadcasting, electronics and radiocommunications, finance, information technology, scientific experiments and medical studies, clinical work processes and pharmaceutical products, military equipment, social studies, telecommunications and telephony. ˇ Expertise in project management of large documentation suites. ˇ Specialized in user requirements analysis, evaluation of projects and recommendation, planning, production, and implementation. In-depth experience in training program design and delivery, as well as evaluation of new employees. Specialized in print and on-line documentation, as well as single sourcing. In-depth experience in training program design and delivery, as well as evaluation of new employees. ((819) 775-3000) Work experience with the following systems: Win2K and Win2K3 platforms, SAP 4.7, Oracle8i Oracle Management Server (OMS), Cognos Impromtu Web Reports and PowerPlay. Experience with most commercial off-the-shelf on-line and paper-based desktop editing tools.

Occupations: Writer, Editor, Translator

Specialties: Documentation Management, Writing and Translation, Marketing Communication

Tools: Adobe Products, Microsoft Office, Macromedia Products

Speaker Topics: Documentation Methodologies,IT Software Use, New Employee Mentoring and Evaluation, Corporate Communications in Times of Crisis, Speeches

Trainer Topics: Terminology, Translation and Editing Methodologies for High Tech and Scientific Disciplines, Training Design


Simons, Pam


Singer, Patricia


Smith Gray, Jennifer


Snyder, Catherine

cathysnyder@mac.com


Sollows, Tina

tina.sollows@cira.ca


Stanton, Leigh


Sturgeon, Peter*

prsturgeon@yahoo.com

Occupations: Writer, Editor, Trainer

Tools: FrameMaker, Microsoft Word, HTML

Speaker Topics: Grammar


Surman, Kerry

Professor, Faculty of Technology and Trades
Algonquin College

reachfit@magma.ca


Taft, Nicholas

nicholastaft@sympatico.ca


Tait, Joanne

joannetait@sympatico.ca


Talbott, Doug

dtalbott@online-learning.com


Temelini, Rick

rtemelini@appendix.ca


Thomas, Craig

craig.thomas@farrenconsulting.com


Tremblay, Lyse

tremblay.lyse@tremblayprudly.com


Tremmel, Martina

tremmel@cmc.ca


Twiss, Kate

ktwiss@sympatico.ca


Vaillancourt, Randy

rvaillancourt@plantcml.com


Vale, Melinda

mvale01@ripnet.com


Van Zetten, Debra


Vice, Margaret (Peggy)*


Wall, Kevin

kevone@gmail.com


Watson, Louise*

watsonl@cyberus.ca

Occupations: Courseware Developer, Proposal Writer

Specialties: SAP

Tools: Microsoft Word, Lotus Notes, Resite


Wegenast, David

david.wegenast@autodesk.com


Welch, Susan*

Neumes Consulting

swelch@neumes.com

Occupations: Writer, Editor

Tools: Microsoft Word, FrameMaker


Wilde, Teresa


Williamson, Brian

brianw@cyberus.ca

Specialties: Telecommunications

Tools: FrameMaker, FrameMaker+SGML


Wodkowski, Teresa

teresa.wodkowski@cognos.com


Wood, David

dwood@videotron.ca


Zakoor, Cindy


Zhang, Huanwen (Wayne)

hzhang@ca.ibm.com

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