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| What goes around comes around | November/December 1998 |
Submitted by David Harr IDX Systems Corporation.
reprinted from the Communicator, newsletter of the
Vermont Chapter of the STC July/August 1998
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Have you ever called Microsoft support? Only if you have done so can you really compare the following to that experience. "Brussels Police Department. How may I assist you?" "Uh yes. I just got hit in the face with a cream pie." "Okay, sir. Have you called the Brussels Police Department before?" "No." "Well, let me get a little information about you for our records. Your name?" "Bill Gates." "Country?" "The USA" "Native language?" "English." "Okay, sir. Your Police Department ID number is BP31415927. Please use this number the next time you call. Now, you say you were hit in the face with a pie?" "Yes, I was just about to meet with the Belgian Prime Minister. One person distracted me while another hit me with a cream pie." "We've had other customers report that they were hit in the |
face with a custard pie. Are you sure it was a cream pie?"
"Well, I have white stuff all over my face and I don't see any custard, so I really don't think it was a custard pie." "Have you visited the Prime Minster before?" "Yes." "Were you hit in the face with a pie then?" "No." "Hmmm, have you visited any other Prime Ministers in the past month?" "Yes." "Any pies then?" "No." "Okay, well let's try something. Go outside the building and come in again. I'll wait." "Just a minute" (Several minutes pass.) "Okay, I'm back." "Did you get hit by another pie?" "Of course not." "Well sir, I don't what could have caused the first pie, but it looks like things are working fine now. I'll make a note of the problem though. If it happens again, please note the exact details of the situation and call us again. Don't forget to use your ID number. Thank you for calling the Brussels Police Department." |